Privacy Policy

thewedthread.com · Effective October 19, 2026

Wedding Solutions LLC (“The Wed Thread”, "we", "us", or "our") is committed to transparency about how your data is collected, used, and shared. This Privacy Policy explains what personal information we collect from users and how we may use and – where applicable – share that information. If you do not agree with our policies and practices, your choice is not to use our website or services (the “Platform”). By accessing or using this Platform, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

We collect information in several ways:

• Information you provide to us;
• Information gathered automatically as you navigate through the Platform; or
• Information third parties may share with us, for example, our business partners, wedding vendors, and affiliates.

Information we collect may include:

• Information about you, such as your name, postal address, e-mail address, telephone number, account name, password, wedding date, and location;
• Information about your access and usage of the Platform, such as IP addresses you use, browser type, and information collected through cookies and other tracking technologies where approved by you;
• Information about your business, if you are a wedding vendor, such as your portfolio files, photos, service offerings, pricing information, certifications, availability, and past performance;
• Information about your wedding planning needs, if you are a user planning a wedding, such as event details, budget, guest count, venue preferences, vendor inquiries, uploaded images or attachments;
• Information about your submissions to the Platform, such as emails and messages sent to us, your search queries on the Platform, community posts and interactions, chat messages, and any information you provide to our AI-powered features.

The information we collect automatically is statistical data and may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. This process helps us to improve our Platform and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns; increase offerings of vendors in areas of increased interest; store information about your preferences, allowing us to customize our Website according to your individual interests; and recognize you when you return to our Website.

We use your information to:

• Operate and improve the Platform
• Facilitate connections between users planning weddings and wedding vendors
• Provide you with information or other services that you request from us
• Respond to inquiries and support requests
• Personalize your experience
• Send important account updates or marketing messages
• Generate anonymized analytics and usage reports
• Share certain user data with wedding vendors or third parties for marketing, analytics, or commercial use, with your consent where required

We may share or disclose your information with third parties where necessary to provide services through the Platform, to comply with our legal obligations, or other purposes set out in this Privacy Policy, including:

• To publicly identify your account using the account name, description, profile photo, and other information you have designated as public to other users of the Platform (including in community forums and vendor directories) in order to facilitate interactions and provide the services of the Platform;
• With wedding vendors, affiliates, and business partners to better understand our user behavior in order to improve the Platform and generally to operate our business;
• If we become subject to a subpoena, court order, or law enforcement or other government agency inquiry or investigation or if we are otherwise legally required to disclose such information;
• To establish or exercise our legal rights, to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person;
• To our marketing and advertising partners in order to connect you to other relevant services, wedding vendors, and collaborators; and
• At our discretion in the case of aggregated, de-identified information that does not identify any individual

The Platform includes community features that allow users to interact with each other, share experiences, ask questions, and provide recommendations. When you participate in community forums, message boards, or other interactive features:

• Any content you post, including text, images, and other materials, may be visible to other users of the Platform;
• Your profile information that you have designated as public may be displayed alongside your posts;
• Other users may be able to comment on, share, or interact with your content;
• We may moderate, remove, or restrict content that violates our terms of service or community guidelines; and
• Content you post in community areas may remain visible even after you delete your account, to the extent it has been shared or archived.
• Please exercise caution when sharing personal information in community areas. You are solely responsible for the content you share and the consequences of posting such content.

If you register on the Platform as a wedding vendor (including but not limited to photographers, caterers, florists, venues, planners, DJs, officiants, and other wedding service providers), the following additional provisions apply:

• Business Information. We collect and display your business information, including your business name, contact information, service descriptions, pricing, portfolio images, reviews, and availability, in our vendor directory and search results to help users find and connect with vendors;
• Reviews and Ratings. Users may leave reviews and ratings of your services, which will be publicly displayed on your vendor profile. We do not remove reviews except in cases of clear policy violations;
• Inquiries and Communications. We may share your contact information with users who submit inquiries through the Platform, and we may retain records of communications for quality assurance and dispute resolution purposes; and
• Performance Data. We may collect and analyze data about your response times, booking rates, and customer satisfaction to improve the Platform and provide recommendations to users.

Wedding vendors may choose to connect a Google Calendar or Microsoft Outlook calendar to their vendor account. Connecting a calendar is optional, only the vendor can connect it, and the vendor can disconnect it at any time from their vendor calendar page.

What we access. When a vendor connects a calendar, we read the events on that calendar for roughly the next 13 months. We use the event times to work out which dates the vendor is busy: an all-day event, or an event of four hours or more, marks that date as unavailable. Shorter events do not block a date; they only block the times at which couples can book a call or meeting with the vendor. When the vendor opens their own calendar page, we also show them their events so they can see what is blocking a date.

What we change. If the vendor allows it, we add an event to their calendar when they mark a date as booked on The Wed Thread, and when a couple books a call or meeting with them, and we remove that event if the booking or meeting is cancelled. We do not edit or delete any other event on the vendor's calendar. The vendor can turn this off.

What we store. We store only the dates that are unavailable, the start and end times of events that make the vendor busy, the identifiers of the events we created, and basic connection status (such as when the calendar last synced). We do not store the titles, descriptions, locations or attendees of the vendor's own events; those are read live and shown only to the vendor.

What others see. Couples and other users see only whether a date is available. They never see the vendor's calendar events or any detail about them.

What we never do. We do not sell calendar data. We do not share it with third parties, except the service providers that host and operate the Platform, solely to provide this feature. We do not use calendar data for advertising, and we do not use it to develop, improve or train artificial intelligence or machine learning models. Calendar data is not used by our AI-powered features. No one at The Wed Thread reads a vendor's calendar data. The only exceptions would be if the vendor asks us to, for security reasons, or if the law requires it.

Disconnecting. When a vendor disconnects a calendar, we revoke our access to it, delete the stored connection, and reopen the dates that were closed only because of that calendar. A vendor can also remove our access at any time from their Google Account or Microsoft account settings.

Google API Services. The Wed Thread's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We take your privacy and the protection of your personal information seriously, and upon request we will provide you with reasonable access to and control of the personal information that you have provided to us. You may request to update your personal information, or to opt-in to or opt-out of any service offerings, at any time. If you do not want to access or correct your information in this way, please contact support@thewedthread.com.

A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser or selecting the appropriate option when asked on the Platform. If you are unable to adjust your cookie preferences through either of these options you may also contact us at support@thewedthread.com. However, if you select a reduced cookie setting you may be unable to access certain parts or features of our Platform and certain portions of the Platform may not operate as intended.

Certain features of the Platform utilize artificial intelligence (“AI”) technology, including but not limited to wedding planning recommendations, vendor matching suggestions, budget optimization tools, and interactive planning assistants. BY USING THESE AI-POWERED FEATURES, YOU ACKNOWLEDGE AND AGREE TO THE FOLLOWING:

• No Guarantee of Privacy. Information you submit through AI-powered features may be processed by third-party AI service providers and may be used to train, improve, or develop AI models. We cannot guarantee that information submitted through AI-powered features will remain private or confidential. Such information may be retained, analyzed, or used in ways that extend beyond the original purpose of your submission.
• Accuracy and Reliability. AI-generated content, recommendations, and suggestions are provided for informational and convenience purposes only. We do not warrant the accuracy, completeness, or reliability of any AI-generated output. You should independently verify any information, vendor recommendations, pricing estimates, or planning suggestions provided by AI features before making decisions.
• User Choice and Risk Acceptance. Use of AI-powered features is entirely voluntary. If you do not wish to assume the risks associated with AI-powered features, including the risk that submitted information may not remain private, you should not use those features. Non-AI alternatives may be available for certain Platform functions.
• Sensitive Information Warning. You are strongly advised not to submit sensitive personal information through AI-powered features, including but not limited to financial account numbers, Social Security numbers, health information, or other highly confidential data. We are not responsible for any disclosure or misuse of sensitive information submitted through AI features.

This does not apply to calendar data: see Calendar Connections for Wedding Vendors.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. We have technological and operational security functions in place to protect personally identifiable information from loss, misuse, alteration or destruction. The data you may provide through our Platform is shared only with authorized employees of us, and as discussed elsewhere in this Privacy Policy, with vendors who help us manage our website, supply information management services, and provide our services to you. Access to your information is limited by need, and those who have access to the data have agreed to maintain the confidentiality of such information. In addition, we may disclose personally identifiable information as may be required by subpoena, search warrant, or other legal process.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected as set forth in this Privacy Policy, after which we will securely destroy or delete such personal information from our records unless otherwise required by law. We will retain and use information as necessary to comply with legal obligations, resolve disputes, enforce agreements, and as otherwise set forth in this Privacy Policy.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Platform like community forums or message boards. The information you share in public areas may be viewed by any user of the Platform. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Platform.

The Wed Thread has no control over how AI tools and service providers store, process, retain, or use data submitted through AI-powered features on the Platform. Information submitted through AI features may be stored on third-party servers, used to train or improve AI models, or processed in ways beyond our control. We cannot guarantee the privacy, confidentiality, or security of any data submitted through AI-powered features. If you have any concerns about your data remaining private, you should not use the AI-powered features of the Platform.

California Civil Code Section § 1798.83 permits users of our Platform who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@thewedthread.com. This section of the Privacy Policy is supplemental to its other provisions.

a. Notice of Collection and Use of Personal Information. We may collect, and over the 12-month period prior to the last update of this Privacy Policy we may have collected the following categories of personal information about you:

• Personal identifying information such as your legal name, email address, IP address or device identifier, account name, government-issued ID numbers, and other information we may use to verify your identity;
• Other personal information, such as your phone number, billing address, payment information, and other information covered by California Civil Code Section § 1798.80(e);
• Demographic information about you;
• Commercial information about your past purchases, vendor bookings, or transactions made through the Platform;
• Internet or network activity including how you interact with the Platform and through what device type, operating system, browser type, and with what settings and cookie-related data.
• Images, videos, wedding-related content, or other material you submit to the Platform;
• Your generalized location provided through location-enabled services; and
• Inferences based on your other personal information and your use of the Platform.

b. The Sources and Reasons for Collection of Personal Information. We collect this information directly from you, your devices, and our partners. We use these categories of personal information for our business and commercial purposes as described elsewhere in this Privacy Policy.

c. Sale or Sharing of Personal Information. We do not sell your personal information in exchange for monetary compensation. We may share your personal information with certain third parties for targeted advertising purposes, which you have a right to opt out of.

d. Disclosure of Personal Information for Business Purposes. We share personal information with service providers, contractors, and other third parties for all of the purposes set out in this Privacy Policy.

California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at +1 916.445.1254 or +1 800.952.5210.

The European Union’s General Information Protection Regulation (GDPR) grants individuals who are in the European Economic Area (EEA) the following rights, with some limitations:

• Right Not to Provide Consent or to Withdraw Consent: We may seek to rely on your consent to process certain personal information. Where we do so, you have the right not to provide your consent, and the right to withdraw your consent at any time. If you withdraw your consent, this will not affect the lawfulness of the processing conducted based on consent before its withdrawal.
• Right of Access: You have the right to obtain confirmation as to whether we collect or process personal information concerning you and, if this is the case, you have the right to request a copy of such personal information in digital format.
• Right of Rectification: You have the right to require that we correct any inaccurate personal information concerning you, and that we complete incomplete personal information.
• Right of Erasure: In certain circumstances, you have the right to request that we erase personal information concerning you; for example, if it is no longer necessary for the purposes for which it was originally collected.
• Right to Restrict Processing: In certain circumstances, you have the right to request that we restrict the processing of the personal information that we have collected about you; for example, where you believe that the personal information that hold about you is not accurate or lawfully held.
• Right to Information Portability: In certain circumstances, you have the right to receive the personal information concerning you that you have provided us in a structured, commonly used, machine readable format, and the right to obtain that we transmit the information to another entity where technically feasible.
• Right to Object to Processing: In certain circumstances, you have the right to request that we stop processing your personal information.
• Right to Object to the Processing for Direct Marketing Purposes: You have the right to request that we stop sending you marketing communications.
• Right Not to be Subject to Decisions Based Solely on Automated Processing that Produce Legal Effects: In certain circumstances, you have the right not to be subject to a decision based solely on automated processing – including profiling – that produces legal effects or similarly affects you.
• Right to Complain to a Supervisory Authority: You have the right to lodge complaint with a supervisory authority or other dispute resolution mechanism if you believe that our processing of personal information relating to you infringes your rights under Applicable Law.

Individuals may contact us at support@thewedthread.com and we will respond with the requested action or information or will let you know why that right does not apply to you.

This Platform is not intended for children under 16 years of age. No one under age 16 may provide any information to or use the Platform. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Platform or on or through any of its features/register on the Platform, submit any materials to the Platform, or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at support@thewedthread.com.

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Platform home page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account or through a notice on the Platform home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Platform and this privacy policy to check for any changes.

If you have any questions, please contact us at support@thewedthread.com.